Public Online Booking & Timetable

Medaius includes a dedicated public scheduling and doctor directory application that runs without requiring patients to log in or install an app. Patients can browse clinic specialists, view real-time available appointment slots, and submit booking requests directly from their phone or computer.

---

1. Enabling Public Booking in Admin Settings

Before patients can book online, clinic administrators must activate public booking and publish doctor timetables:

1. Navigate to Admin Settings > Organization Config > Appointment Settings.
2. Toggle Enable Public Online Booking to Active.
3. Configure your clinic's booking parameters:
   • Lead Time: Minimum advance notice required (e.g., 2 hours before the slot).
   • Slot Interval: Default duration per consultation (e.g., 10, 15, or 30 minutes).
   • Auto-Confirm Policy: Choose whether submissions are automatically confirmed or held in the Proposed queue for front-desk triage.
4. Copy your clinic's unique public booking URL (/?org=<org_id>).

---

2. Cross-Clinic Doctor Directory (/directory)

Patients who don't have a direct clinic link can search the centralized Medaius provider directory:

Directory Search Features:

• Doctor & Specialty Search: Filter by clinical specialty (e.g., Cardiology, Pediatrics, General Medicine).
• Location & Township Filter: Search by clinic location, city, or township.
• Provider Profiles: View doctor credentials (e.g., MBBS, MD), clinical biographies, affiliations, and available booking dates.
• One-Click Booking: Click any doctor card to open their live booking timetable.

---

3. The Public Timetable & Slot Picker (/?org=...)

When a patient opens your clinic's booking link, they arrive at the clean, responsive public timetable:

Timetable Features:

• Practitioner Information: Displays the attending doctor, medical specialty, clinic department, and photo.
• Dynamic Time Range: Switch between Next 7 days, Next 14 days, and Next 30 days.
• Real-Time Availability Engine: Only bookable slots are shown. Slots already booked in the workspace or blocked by doctor leave are automatically excluded.
• Time Zone Awareness: Explicitly indicates clinic operating time zone (e.g., Asia/Yangon).

Mobile Responsive Experience

The public timetable adapts seamlessly to smartphone screens, making it easy for patients to book on messaging apps or mobile browsers:

---

4. Appointment Confirmation Dialog

Clicking any available time slot opens the instant booking dialog:

1. Visit Summary: Confirms selected date, start/end time, duration, doctor, and department.
2. Patient Information:
   • Full Name (Required): Patient's legal name.
   • Phone Number (Required): For SMS appointment confirmations and WhatsApp/Telegram reminders.
   • Email (Optional): To receive digital calendar invites.
   • Reason for Visit (Optional): Chief complaints or special assistance requirements.
3. Click Confirm Appointment to submit.

---

5. Front-Desk Reception Triage & Auto-Confirm

Once a patient submits a public booking:

• Mode A (Auto-Confirm Active): The appointment immediately transitions to Booked and appears on the doctor's calendar.
• Mode B (Triage Required): The appointment appears under the Proposed staging column on the front-desk Kanban board:

Receptionists can review incoming requests, verify insurance/sponsorship details, and click Confirm or Reschedule.

---

6. Related Guides & Next Steps