Clinical OperationsCustom Forms

Review Submissions & EHR Synchronization

Triage incoming patient form responses in the Custom Forms Inbox, verify and link respondents to patient profiles, approve submissions, and automatically sync clinical data into the EHR.

Medaius Clinical Team
Last updated: September 2026

Once clinical staff or patients submit custom forms, Medaius provides a centralized triage pipeline. Clinic staff can review incoming responses, link unlinked submissions to master patient charts, and automatically commit mapped measurements (e.g., vitals and vaccines) directly into the Electronic Health Record (EHR).


1. Centralized Submissions Monitoring

Clinicians and reception staff can monitor incoming public and intake submissions from two primary locations:

A. Clinic Dashboard Quick Alert

The main clinic dashboard features an active Pending Form Submissions indicator. A real-time badge shows how many submissions are currently waiting for triage:

Clinic Dashboard Quick Access with Public Booking & Pending Form Submissions

Clicking the card navigates directly to the triage inbox filtered by pending status.

B. The Custom Forms Triage Inbox (/custom-forms/inbox)

The dedicated inbox is the mission control for all form submissions:

Custom Forms Responses & Public Submissions Inbox

  • Filter Bar: Filter submissions by template name, submission date range, review status, or patient name.
  • Status Pills:
    • Pending: Newly arrived submission awaiting clinical inspection.
    • Reviewed: Inspected by triage staff or nursing.
    • Finalized / Linked: Approved and committed to the patient's EHR record.
    • Rejected: Flagged as duplicate, spam, or invalid.

2. Identity Verification & Patient Linking

When a submission arrives, the system handles patient identification based on the distribution channel used:

Submissions that originated from Targeted Links or internal clinical encounters already carry an authenticated patient ID token.

  • The respondent's name, avatar, and record number appear with a verified green badge.
  • No manual linking is required. The response is automatically associated with the patient's master record.

Submissions from general website links or waiting-room QR codes arrive unlinked:

  1. Open the submission details drawer in the inbox.
  2. The system compares the submitted name, phone number, and date of birth against your clinic master patient index:
    • Option 1: Link to Existing Patient: If a matching record is found, click Link to Patient. The form response immediately attaches to their ongoing chart.
    • Option 2: Create New Patient: If the respondent is a first-time visitor, click Create New Patient. Medaius opens the patient registration drawer with demographics (Full Name, Phone Number, Date of Birth, Gender) automatically pre-filled from the form answers, eliminating manual data re-entry.

3. Clinical Review & Approval Workflow

Clicking any row in the inbox opens the full Form Response Drawer:

  1. Answer Sheet Review:
    • Inspect all answered questions, numeric observations, and narrative text.
    • Review uploaded files, clinical sketches, or signed consent agreements.
    • Calculated fields (e.g., BMI or risk scores) are highlighted with their evaluation results.
  2. Attribution & Timestamps:
    • Inspect submission metadata: submission timestamp, IP origin, respondent device, and authenticated practitioner (if completed internally).
  3. Approval Actions:
    • Approve & Finalize: Confirms the submission and triggers automatic EHR resource synchronization.
    • Mark as Reviewed: Indicates the form was seen by nursing while awaiting attending physician consultation.
    • Reject: Archives the submission with an optional rejection note (e.g., "Duplicate test submission").

4. EHR Resource Mapping & Automatic Chart Sync

The most powerful feature of Medaius Custom Forms is Resource Mapping. When a form template is created with mapped fields, approving a submission automatically extracts and commits those values directly into the patient's longitudinal EHR:

Field Mapping TargetAutomated EHR Action
Observation / Vital SignCreates standardized observation records with LOINC codes (Systolic BP, Diastolic BP, Pulse, Temperature, Glucose, SpO2, BMI).
Immunization / VaccineAppends administered or self-reported vaccines directly into the patient's immunization ledger.
Condition / Problem ListAdds confirmed diagnoses or active chronic conditions to the patient's problem list.

Example: Vital Signs Sync

When a patient or triage nurse submits blood pressure (125/80 mmHg) and heart rate (72 bpm) in a custom intake questionnaire, approving the form immediately plots these measurements on the patient's longitudinal vital sign trend graphs under Patient Profile > Charts (/patients/[id]/charts).


5. Historical Record Access in Patient Files

All approved and linked form responses remain permanently archived in the patient's digital chart:

  1. Navigate to Patients and select any patient.
  2. Open the Forms tab (/patients/[id]/forms).
  3. Clinicians can view the complete chronological history of every questionnaire the patient has ever submitted, complete with dates, reviewers, and original answer sheets.
  4. Click Print / Export PDF to generate an official hard copy for medical records or external specialist referrals.

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